Principal Engineer I
Greenwood Village, Colorado
Spectrum’s growth and success in the ever-evolving technological landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Our Operating Model focuses on maintaining operational excellence and reliability of Spectrum’s network to enhance our customer’s experience. The Network Operations environment is based on our Key Laws of Focus which values accuracy, resiliency and response time.
Applications Platform Operations (APO) encompasses an expansive range of proficiencies over five major areas of expertise: IT Security, Provisioning, Operations System Support, Data Implementation, and Email and Customer Portal. We focus on the technology and services that create a seamless and secure customer experience.
- Full-time
- Job level: Entry to Senior
- Travel: Occasional
Success profile
What makes you successful in Applications Platform Operations? Check out the top traits we’re looking for and see if you have the right mix.
- Analytical
- Problem Solving
- Detail-oriented
- Flexible
- Leadership
- Team Player
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Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:
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Health Insurance
Medical, prescription drug, dental, and vision plans available.
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Paid Time Off
Paid vacation, sick and personal time, and holidays.
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401(k) Retirement Savings
We provide a 100% match for every dollar you contribute, up to 6% of your eligible pay.
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Education Assistance
Get reimbursed up to $10,000 a year for undergraduate and graduate degrees through our partnership with Guild.
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Career Progression
Advancement is a very real and achievable goal.
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Training and Certification
Sponsored courses help enhance your skills.
Responsibilities
THE SCOPE
Responsible for operating, supporting and deploying both AWS and on-prem software and infrastructure. Works with technical operations staff on system design and configuration. Works with design teams and advises team leaders.
MAJOR DUTIES AND RESPONSIBILITIES
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Designs, implements, monitors, enhances and troubleshoots systems in both AWS and on-prem data centers.
- Analyzes and revises existing system logic difficulties and documentation as necessary.
- Tests and reviews system designs.
- Provides Engineering Technical support and guidance to devops, upstream clients and ensure all technical integration, changes, standards and documentation are met and communicated.
- Mentors and guides the work of technical staff in a 24x7 operational support environment.
- Reviews work plans and designs and advises on improvements.
- Adheres to industry specific local, state, and federal regulations, as applicable.
- Knows, understands and follows company policy!.
- Performs other duties as requested by manager.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
- Ability to read, write, speak and understand English
- Basic knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols
- Basic knowledge in network design, network architecture, protocols and network topology
- Basic knowledge in TCP/IP and the OSI Model
- Basic knowledge in using ticketing and software tools to support the current operations.
- Basic knowledge of network devices and basic network appliances
- Basic knowledge of network designing software, such as Visio
- Ability to perform duties in a very fast pace environment and ability to learn new technology quickly
- Ability to use personal computer and software applications
Required Education
- Masters or Bachelor's Degree in Engineering or related field or related work experience
Required Related Work Experience and Number of Years
- Engineering work experience - 5 + years
- Project management work experience - 5 + years
PREFERRED QUALIFICATIONS
Preferred Education
- AWS Cloud Practitioner, Red Hat Certiication or Kubernetes.
- Industry and vendor specific certifications and training preferred (AWS, Red Hat or Kubernetes)
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-03-18 03:43 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between $110,800.00 and $196,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
