Client Success Coordinator - Ad Sales
Spectrum Reach is currently searching for a dynamic Account Coordinator to support our Ad Sales team. If you've ever thought about starting a career in Advertising, read on!
At A Glance…
As an essential team member supporting Account Executives and Account Planners, this position is responsible for providing post-sale, end to end workflow support, to ensure effective campaign delivery for the Spectrum Reach clients. The Account Coordinator plays an essential role in ensuring accuracy and follow-through of order entry related to advertising campaigns. This position owns the relationship cross functionally as a liaison between fulfillment, and Finance and Operations teams.
Who We Are...
Spectrum Reach®, the advertising sales business of Charter Communications, Inc. (NASDAQ:CHTR), provides custom advertising solutions for local, regional and national clients. Operating in 36 states and 91 markets, Spectrum Reach creates scalable advertising and marketing services driven by aggregated and de-identified data insights and award-winning creative services. Spectrum Reach helps businesses of all sizes reach anyone, anywhere, on any screen. Additional information about Spectrum Reach can be found at https://www.spectrumreach.com.
What We Look For In Everyone At Spectrum Reach…
Our team player way of life is what makes us a great organization to work for. We focus on the goals and reach them regardless of the multiple tasks we have on our plates. We look for those outgoing individuals who want to exceed those goals and make a difference. You know the value of organization and can prioritize effectively. The excellent verbal and written communication/support you can provide to internal, external, and client teams is how you make a positive impact.
REQUIREMENTS
- Accurately enter all orders for linear and digital advertising schedules.
- Review and process orders to ensure that all necessary paperwork is submitted for cross functional teams.
- Partner with Credit team to ensure that clients demonstrate appropriate credit levels and ensure that signed contracts are complete in full detail.
- Coordinate with Billing to ensure that ad copy scripts are provided and campaigns are appropriately billed.
- Work cross functionally with Traffic/Operations team to ensure correct fulfillment of client campaigns.
- Manage all ad copy for clients, which includes correct distribution of Traffic Instructions and client spot uploads as needed.
- Coordinate Production services through internal production team to ensure on time start for campaigns.
- Manage campaigns effectively, revise and review inventory appropriately.
- Responsible for Make-goods for all reach and frequency accounts.
- Monitor accounts and review with Account Planner and Pricing/Inventory if campaigns are not delivering.
- Effectively communicate with Account Executive on client campaign status.
- Communicate with clients as needed to gain information to run schedules efficiently.
- Work proactively with Ad Ops to understand advanced advertising campaign pacing and adjust as appropriate.
- Ability to pull and analyze advanced campaign metric reporting utilizing internal and external tools. (e.g. Google Analytics, Freewheel, proprietary tools).
- Perform other duties as requested.
SKILLS AND QUALIFICATIONS
- Prior experience in Advertising Sales in Traffic or as a Sales Assistant is a plus.
- Strong data entry skills preferred
- Ability to develop positive working relationships with Sales team members and other support functions is critical.
- The Account Coordinator needs to be able to adapt to change quickly as well as be able to prioritize and handle multiple tasks with competing deadlines.
- Experience in computer software including MS Office and Spreadsheets at a minimum is required; any experience in software similar to our sales support packages preferred.
- Bachelor’s degree in Advertising, Marketing, Public Relations, Journalism, English, or related field, or equivalent work experience preferred.
A Deliberate Path To Success...
We appreciate enthusiasm and dedication at Spectrum Reach. That is why we invested time to create a comprehensive unified Career Path. With multiple ways to progress, start on a learning course and see how far you can go.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
